DICE PIPS! – DiceHeads

What are Dice Pips!?

Dice Pips! are our new loyalty programme reward. Points are collected on every purchase at a rate of 1 point per £1 spent. Each point collected can be used for a 2 pence (£0.02) discount on a future order. As an example, a £100.00 order will earn 100 points, which can be redeemed for a £2.00 discount on your next order.

How do I earn points?

Simply make a purchase, and ensure you either are logged in, or create an account during checkout.

Will my points expire?

Yes. Your points will expire 6 months from the day you earn them, and you will receive an email reminder 14 days before expiration to make sure you remember!

What can I spend my points on?

There are no exclusions; any points accrued can be deducted off any purchase on our website.

How do I see how many points I have?

Simply visit your My Account page, then select ‘Dice Pips!’ for a current total.

Will I receive a physical card?

No, all Dice Pips! are linked to your account and email address, so a physical card is not necessary.

I forgot to login and made a purchase, is it too late to have them added?

Not at all – in fact, they may have been added automatically. If the email address used in checkout matches your account email, our system will automatically assign the points to you. Please login and check your Dice Pips! total under “My Account”. If your points still aren’t showing, then email us at david@diceheads.co.uk.

I’m missing some Dice Pips!, what do I do?

No problem! Use our contact us form, or email us at david@diceheads.co.uk and we will investigate and make any appropriate adjustments as necessary.

Do I have to make an account to earn points?

Yes, in order for you to collect and redeem points, you need to create an account.

I made a purchase in store, can I add the points on?

Yes, simply e-mail david@diceheads.co.uk, providing a photo of the receipt, from the e-mail address of your account, and we will add your points!

Is the Dice Pips! programme permanent?

We have no plans to end the programme. If we ever do, we will allow remaining points to be spent so that no customer loses out.

We do however, reserve the right to amend, suspend, or discontinue the scheme without notice. In that event, we will contact you and give you the option to spend any accrued points or donate them to charity. In the unlikely event factors outside our control cause the loss of points (i.e., natural disaster, catastrophic IT failure, points heist), then we will work out an estimated value of points held at that time and make a donation of that value to a charitable organisation of our choice.